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AI-powered claims software

Enterprise-level claims made simple

Adaptable, no-code claims platform for insurers and agencies.

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Turn claims into your competitive advantage.

  • Settle fast

    Fast, accurate lodgement with AI triage that keeps claims moving – all in one shared workspace.

  • Reduce leakage

    Automated safeguards and structured workflows catch errors early and reduce hidden losses.

  • Stay compliant

    Track ASIC, GICOP, and other code obligations in real time. Reports ready in one click.

Claims for agencies & insurers

End-to-end claims management

Handle every step of your insurance claim lifecycle in one platform – from lodgement, to decision, to recovery.

Claims lodgement

Lodge right the first time

Capture everything upfront with smart forms – including data, documents, photos, and recovery triggers.

  • Reach triage faster when every claim arrives with the information you need.
  • Straightforward claims settle automatically, so your team can focus on complex cases.
  • Stop leakage early with real-time reporting and faster decision-making.
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Triage & assessment

Make faster decisions

Route urgent claims instantly and make consistent, defensible decisions – before small issues turn into big losses.

  • AI assigns priority, SLA and team routing the moment a claim arrives.
  • Apply coverage the same way every time with guided checklists and exclusions.
  • Supplier reports feed straight into the claim with geo and timestamps.
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Reserving & payments

Keep payments under control

Reduce leakage and surprises. Keep reserves accurate and payments compliant.

  • Flag payments above authority limits and prompt reserve reviews at the right stages.
  • Track payments by category to spot leakage and keep reserves accurate.
  • Automatic GST reporting and calculations on payments and recoveries.
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Resolution & settlement

Close claims with confidence

Resolve every claim on time, fairly, and fully compliant.

  • Automated workflows prompt the next action, flag delays, and keep everyone aligned.
  • Track supplier performance at claim level to meet CPS 230 requirements.
  • Keep customers updated with automated deadlines and milestone prompts – reducing inbound calls.
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Recovery

Improve recovery rates

Recover more by acting earlier and protect your loss ratio.

  • Built-in rules flag recovery opportunities and prompts to capture evidence early.
  • Early evidence means faster action, better recovery rates, and less leakage.
  • Never miss a limitation date — they’re tracked automatically, so nothing slips through.
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Claims form interface showing damage description field and drag-and-drop area for attaching evidence files

Claims lodgement tool

Our claims lodgement tool is also available as a standalone product for insurers and agencies.

  • Integrate with claim systems like Wilbur and Duck Creek.
  • Customers can lodge claims easily from any device via fully branded forms.
  • Reduce leakage, delays and admin with accurate lodgement.
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Real results

Curium cuts complexity & time

What used to take hours now takes minutes. No more stitching tools together or guessing what’s required.

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  • 30% faster

    Claims intake

    Complete claims from day one with smart digital forms that capture data, documents, and photos upfront.

  • 10+ hours

    Saved on ASIC & CGC reporting

    One-click reporting pulls the data you need instantly. No chasing information across systems.

  • 1 digital form

    To replace 6-page claims forms

    Simpler for clients to lodge. Faster for your team to process.

Claims platform

Simple to start & scale

Enterprise capability without the complexity.

  • Easy platform changes

    Update workflows and rules instantly yourself as your business changes.

  • One shared workspace

    Full visibility and alignment for all stakeholders - claims teams, suppliers and underwriters.

  • See the full picture

    Clear view for managers to track leakage, reserves, and bottlenecks in real time, even when volumes spike.

Simplify claims

Get started with Curium

  • Step 01: Understand your process

    We review your products, policies, and claims bottlenecks.

  • Step 02: Set up your platform

    We configure Curium to match how your business works.

  • Step 03: Platform training & support

    Quick training to get your team started. Ongoing support whenever you need it.

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FAQS

Your questions, answered.

Commonly asked questions about Curium’s Claims Platform for Agencies & Insurers.

  • Curium is flexible claims software used by insurers, agencies, and authorised reps. It can be used to manage claims for the full spectrum of insurance products – motor, property, liability, business, pet, travel, and more. Whether it's high-volume simple claims or complex, multi-party cases, Curium provides one platform for the entire process.
See Curium in action

Simplify claims management

Start with a free assessment of your processes. Based on this, we’ll create a personalised demo to show you how Curium can help your business.

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